Woman: Spam mail
Man: Spam is the name given to the practice of sending unwanted messages to people’s email addresses,
Listen to this short conversation:
Man: I don’t believe it my inbox is full.
Woman: Full of what? I only have 3 messages for work.
Man: Spam mail, I have over 56 messages.
Woman: I told you not to click on them, now you must put them all into junk mail.
Man: I think I’ll call the IT technician to solve this problem.

Woman: Junk Mail
Man: Junk is a noun that means something is useless or does not have much value. Junk mail is similar to spam mail, as it is unwanted emails sent to a person’s account.
For example
Woman: Crikey, now I’m getting junk mail on different diet products. Did you do something to my computer?
Man: I certainly did not. The IT guy said there’s some kind of virus going round.

Woman: Advertising
Man: Advertising means to put information on TV, in a newspaper, on the internet etc to persuade people to buy something. A lot of spam and junk mail are advertising different products to check that email accounts are “live”.
For example:
Woman: I love that telephone company’s advertisement.
Man: They are only advertising to get you to change to them.
Woman: With a good advert like that, they might persuade me.

Woman: Now let’s listen to some information on anti-spam tips adapted from www.banksafeonline.org.uk
Man: Anti-spam tips
“Spam” is the name given to the practice of sending unwanted messages to people’s email addresses, usually as advertising . This gives fraudsters a way of reaching Internet users based anywhere in the world. Spammers collect addresses from a number of sources including web sites or newsgroups.
Here are a few tips to help you reduce the amount of spam that you receive:

• Only share your e-mail address with people you know.
• Disguise your e-mail address on newsgroup posts or chat rooms, for example by inserting zeros instead of "o" (your.name@provider.com). This will prevent the automated programs that spammers use from reading your address;
• Do not allow your address to be sold to third parties when registering or buying products;
• Do not reply to spam emails or attempt to use the "remove me" link: this will confirm that your address is live and you will receive more spam!
• Do not open spam messages;
• Use an email programme that includes spam filters.