Hotel - Frasario - Trascrizione
Hello everybody! Welcome to the EnglishBlog. In this podcast, you’ll be learning some interesting survival English on how to make a hotel reservation.
Before starting, let me first explain that the lesson is divided into two parts:
PART ONE: you’ll be listening to some useful English phrases you’ll then hear a short explanation of these words, followed by an example of how they are used.
PART TWO: you’ll be listening to some useful sentences on how to make a hotel reservation.
So let’s start!
Woman: Imagine you are going to a foreign country and you need to reserve a hotel. What do you need to know before you make that call? Here are some useful phrases you need to remember:
Woman: Your arrival and departure date
Man: This is when you will arrive and leave the hotel. For example:
Man: Your arrival date is Friday the 25th of June and your departure date is Monday the 28th.
Woman: That’s correct.
Woman: What kind of room do you want?
Man: How many people will stay in the room? Do you want a single, a double or a twin?
Woman: I’d like to book a room for 2 people please.
Man: Would you like a twin or a double?
Woman: How much does it cost?
Man: This is what you ask, when you want to know the price of something.
Woman: Excuse me, how much does it cost for a room with a view?
Man: A room with a balcony costs an extra £35.
Woman: Now let’s listen to these useful words in the dialogue: pay attention to what you’ll be asked, and what you need to answer.
Man: Good afternoon this is the George hotel, Harry speaking, how can I help you?
Woman: Hello, I’d like to book a room please.
Man: Ok, when for?
Woman: From the 21st of June until the 26th of June.
Man: So you’ll be arriving on the 21st of June, staying 5 nights and checking out on the 26th of June.
Woman: Yes, that’s right.
Man: Would you like a single or a double room?
Woman: Actually, I’d like a twin if possible, as I’m travelling with my sister.
Man: That’s fine. It’ll be £85 per night.
Woman: Is that how much it costs per person?
Man: No, that’s for the room, and the price includes breakfast.
Woman: So how much does it cost for 5 nights?
Man: The total price will be £ 425, madam.
Woman: OK, that’ll be fine.
Man: Can I take your name please?
Woman: Yes, it’s Anna Connelly.
Man: How do you spell Connelly please?
Woman: C-O-N-N-E-L-L-Y
Man: Ok, and your credit card number please?
Woman: Oh, well, I’d prefer to pay in cash when I arrive.
Man: I’m afraid it’s hotel policy to take a credit card number as confirmation of the reservation madam. We won’t charge your account, and you can pay in cash when you arrive.
Woman: So why do you need my credit card number?
Man: Well, it is hotel policy, just in case you don’t turn up or don’t cancel your reservation, and we will charge you for the first night of your stay.
Woman: Oh, I see, well I have a visa card.
Man: That’s fine. Could I take the number please?
Woman: Yes, it’s 4-9-8-5-6-74-3-2-1-3-3-4
Man: Do you have the expiry date please?
Woman: Yes, it’s 03 – 09.
Man: Ok, thank you, your twin room is reserved Ms. Connelly for 5 nights from the 21st to the 26th of June.
Woman: Thank you.
Man: Thank you and I look forward to seeing you on the 21st of June and hope you enjoy your stay at the George Hotel, please call if you have any further questions.
Woman: Thank you, goodbye.
Man: Goodbye.
Woman: If you wish you can hear this lesson again. In the meantime we hope we have helped you to be more confident with your English. Watch out for the next topic. Thank you for using the EnglishBlog.
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